Privacy Policy



Last Updated: August 14, 2026

Medians Trips ("we", "us", or "our") operates the Medians Trips mobile application (the "App").
This Privacy Policy explains how Medians Trips collects, uses, stores, protects, and handles information when drivers use our App and related services.
By using Medians Trips, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect
Depending on how you use the App, we may collect the following categories of information:

1.1 Personal Information

We may collect:
Driver namePhone numberEmail addressAccount and authentication informationInformation associated with the driver's account
This information is used to create and manage your driver account, authenticate you, communicate with you, and provide the services offered through the App.

1.2 Location Information

Medians Trips may collect the driver's device location/GPS information.
Location information may be used to:
Provide location-based trip servicesDetermine or display the driver's current locationSupport trip assignment and managementProvide trip-related informationImprove the operation and reliability of our servicesSupport safety and operational functions
Location access is only used for purposes related to the functionality of the App and its services.

1.3 Trip Information

We may collect information relating to trips handled through the App, including information necessary to assign, manage, track, and complete trips.
Trip information may include trip status, pickup and destination information, timestamps, and other information necessary to operate the transportation service.

1.4 Device Information
We may collect certain device and technical information necessary for the operation, security, troubleshooting, and improvement of the App.
This may include information such as device type, operating system information, application version, technical identifiers, network information, and diagnostic information.
We do not use device information for purposes unrelated to operating, securing, or improving the App and its services.

1.5 Push Notifications
Medians Trips may use push notification services to send important service-related notifications, including trip assignments, trip updates, account notifications, and other operational communications.

2. How We Use Information
We use collected information for purposes including:
Creating and managing driver accountsAuthenticating driversProviding and operating the Medians Trips serviceAssigning and managing tripsProviding location-based functionalityCommunicating with driversSending trip and service notificationsMaintaining application securityDetecting and preventing misuse or unauthorized activityTroubleshooting technical problemsImproving the reliability and functionality of the AppComplying with applicable legal obligations
We only use personal and sensitive information for purposes reasonably related to providing and operating the App and its services.

3. Sharing of Information
We may share information when necessary to operate the Medians Trips service, including with:
Service providers that provide hosting, infrastructure, notification, technical, security, or other services on our behalfAuthorized personnel who need access to information to operate the serviceGovernment authorities or other parties when required by applicable law or a valid legal request
We do not sell personal or sensitive user information.
Service providers that process information on our behalf are expected to handle that information appropriately and only for authorized purposes.

4. Location Information
Because Medians Trips is a driver application, location information may be necessary to provide core functionality.
Location information may be used to support trip assignment, trip management, driver location functionality, and other operational services.
Where Android requires permission to access location information, the App requests the applicable permission from the user.
You may control location permissions through your device settings. Disabling required location permissions may prevent some features of the App from functioning correctly.

5. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Information transmitted between the App and our services is protected using appropriate security measures, including encrypted communication such as HTTPS/TLS where applicable.
However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain account and operational records, comply with legal obligations, resolve disputes, enforce agreements, and protect our services.
When information is no longer required for these purposes, we will delete or anonymize it where reasonably possible, subject to applicable legal and regulatory requirements.
If certain information must be retained for legitimate reasons such as legal compliance, security, fraud prevention, or dispute resolution, we may retain that information for the period required for those purposes.

7. Account Deletion
Drivers may request deletion of their Medians Trips account and associated personal information.
Account deletion can be requested:
Through the App:Use the account deletion option available within the Medians Trips application.
Through the Web:Visit our account deletion page:
https://trips.medians.tech/delete-account
When an account deletion request is received, we will process the request and delete the account and associated personal information, except where certain information must be retained for legitimate legal, security, fraud-prevention, regulatory, or other lawful purposes.
Any information that must be retained will only be retained for the period reasonably necessary for the applicable purpose.

8. Children's Privacy
Medians Trips is intended for use by drivers and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.

9. Third-Party Services
The App may use third-party services and technologies that are necessary to provide functionality such as hosting, authentication, push notifications, analytics, security, or other operational services.
These third parties may process information on our behalf as necessary to provide their services.
We require applicable service providers to handle information in accordance with appropriate privacy and security requirements.

10. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to information associated with your accountRequest correction of inaccurate informationRequest deletion of your account and associated informationControl certain device permissions, including location permissionsContact us regarding questions or concerns about our handling of personal information
To exercise these rights or request assistance, contact us using the information below.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.

12. Contact Us
Developer / Company: Medians Trips
Website: https://trips.medians.tech
Privacy Contact Email: info@medians.tech
For privacy-related questions, requests, or concerns, please contact us at:
info@medians.tech